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CA Home Care License # 364700124

Privacy Policy

At Bastion Home Care Inc., we are committed to protecting the privacy and confidentiality of our clients. This privacy policy outlines our practices regarding the collection, use, and protection of personal information in the context of our non-medical home care services.

Information We Collect

We collect personal information to provide our clients with high-quality home care services. The types of personal information we may collect include:

Client Information

This includes names, addresses, contact details, and medical history, which is essential for tailoring our services to individual needs.

Communication Data

We may record communications with clients to ensure the highest level of service and to meet legal and regulatory requirements.

Staff Information

Information about our staff members, such as their qualifications, background checks, and training records, is collected to ensure the safety and well-being of our clients.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services

Your personal information is used to deliver non-medical home care services, including bathing, dressing, companionship, and more.

Communication

We may use your contact information to communicate with you regarding appointments, updates, and any other information related to our services.

Staff Management

Information about our staff is used to ensure that they are qualified, professional, and trained to meet the needs of our clients.

Data Security

We take the security of your personal information seriously. We implement robust measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with authorized third parties when required to provide our services, meet legal obligations, or ensure your safety and well-being.

Your Choices

You have the right to access, correct, or delete your personal information. You may also request that we limit the processing of your data or withdraw your consent for processing.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

By choosing Bastion Home Care Inc. for your non-medical home care needs, you entrust us with your personal information. We are dedicated to maintaining the highest standards of privacy and security to provide you with the best possible care in the comfort of your home.

 

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